August two, 2018 at three:forty nine pm My daughter was in city for just a check out, and on her way below she has a leak in her 2014 Ford Taurus Restricted. so i went on the web and appeared up tires and price tag, located Firestone Firehawk AS, so I designed the appointment at Brooklyn Center location and fall the vehicle off. when it absolutely was time to select it up her motor vehicle i was advised that we could not utilize the coupon on those usually are not there brand name tires. so i known as to 2 other firestone suppliers and was instructed that i could utilize the coupon and they are firestone model tires and also to deliver the vehicle in and they could get it done today.
Don't just did they not get in touch with to go more than anything at all the didn’t even do the points requested. The rationale they stated was simply because they required the the rim lock nut to get rid of the tires. Effectively why didn’t you simply call I questioned once more? It truly is (Was) in the vehicle. OMG I'm so upset! Likely in to discuss all of it following 7 days with Johnny the manager. Oh and they had no acting supervisor obtainable considering the fact that Johnny was on trip I used to be informed. I only go in to their shop for the reason that I utilize a Firestone card. Time to switch back again to Goodyear I assume. I’ll leave update just after Talking with Johnny. Maybe he can convert this weak evaluation into a very good a single. We’ll see.
only 2 cars and trucks from the service bays, he reported they were being active all day long, appointments, etc. He then claimed he allegedly explained to me the car might be out currently in advance of they near Which wasn’t until two one/two hrs. He then explained they made an effort to soar her car or truck with their auto starter but couldn’t, yet my 4 – cylinder vehicle jumped it on its 1st test. The full time this transpire, he wore a s**t eating grin on his experience and offered up every one of the names for me such as his district supervisor, mechanic’s name, Corp CEO, etc.
So I got it again from Firestone staying informed that I'd just need to drive it right up until it happened yet again. So I took my vehicle, and thirty minutes later, while driving it locked up once more and wouldn’t go. Known as Firestone, and they arrived and attached the computer to the vehicle and learned it experienced a thing to carry out While using the brake method. So How about the fact that The 1st time it had been towed they instructed me I necessary A further new transmission, hmmm. Evidently every one of the times I had introduced it in for an oil improve, they ended up including brake fluid (which didn’t should be included). There was a leak during the brake procedure and now the grasp cylinder was ruined. Can make you surprise if I ever necessary a brand new transmission to begin with!!! Oh did I point out that when I got my auto back again the second time, discovered they broke my vital, and no-one would like to go ahead and take blame for this!! So, I’m out $4200.00 for the transmission I’m absolutely sure I by no means needed, two maxed bank cards, and a damaged crucial!! Many thanks for absolutely nothing Firestone I received’t be returning and I will YELL from a mountain major to all who'll hear Hardly ever visit Firestone!!!
I had to get in touch with a taxi to just take his explanation my son to high school and get me back again dwelling. I called the retailer and spoke with somebody named Lily but was informed the element however had not arrived Though it was purchased the moved here evening just before. I had been Alright with that since I was told my auto would be carried out by 12pm. About eleven:50am I termed all over again to examine on the standing of my motor vehicle. I begun off speaking with Chris who educated me the component nevertheless had not arrived. I was put on hold after which you can the mobile phone was picked up by Lily. I educated her that my vehicle was promised to me by 12pm and thus far practically nothing has become completed to my car.
He checked to view if this was the aspect for me and it was. I mentioned I had been ready to just have the do the job done For the reason that element arrived. Chris was thinking about the order and was going to consider to view it now determine some thing Along with the alignment but Lily (While no person was speaking to her) said, “No, she doesn’t want the alignment, so we will not work on her motor vehicle.” I advised Chris to only money me out and I will choose my auto anyone wherever else. I actually took my auto down the road and was able to get the perform done for $100 below what Firestone was likely to charge. But get this: I had been knowledgeable they might not do the alignment simply because my rim was so badly dented there could well be no reason to try and do one. Effectively isn’t that a kicker considering that Lily stated my car wouldn't be completed at their shop since I wouldn't receive the alignment.
The back again property might have utilised some weed-consuming but it surely did not interfere with our actions. Our kids loved the seashell decor throughout the full dwelling and we had enjoyment participating in video games which were from the back again room as well. Thank you for sharing your slice of heaven with us! A holiday we won't ever forget about!
June 1, 2017 at 9:fourteen pm FIRESTONE CORTANA MALL BATON ROUGE,LA. I took 2013 Toyota Restricted Highlander in to get 4 completely new tires install and was asked did I choose to them equilibrium. find this So,I agreed. Most critical simple fact my 1st time each and every have tires improved and introduced car or truck new. Tires were rotated, but Under no circumstances replaced. When my vehicle was Completely ready. My truck seemed nice, tires armor all, and I like to get had a heart assault in I seemed down at my tires and observed deep scratches on ALL four of my rims…knowledgeable workers Moran arrived outside the house pretending that he couldn’t see everything drove motor vehicle to back again for weekend supervisor to examine Though Showing him scratches that he couldn’t see.
I referred to as just one hour right before appointment all over again to make sure the Unique Ordered Tires that WERE NOT in stock experienced arrived. Not eager to generate on my “dangerous tires”. I had been assured they were delivered and to Come on Down basically.
When I identified my oil was reportedly “1 qt very low” to the Look at listing new man replied “perhaps he checked it in the incorrect location”. I identified the washer fluid was marked as good, when in reality it absolutely was entirely empty. New guy just nodded. I requested new person how would I am aware I actually essential a fuel pump if these other things have been incorrect. New person responded “mainly because he’s a grasp mechanic”.
I spoke with the worker that answered the telephone concerning letter acquired. She pulled up my information on their computer systems to confirm if my tires have been included in this remember. She stated to me that they have been tires that fell under remember observe (the serial numbers/sizing etcetera all matched recall detect) Which they would be replaced cost-free to me.
No less than admit The client and say another person are going to be suitable along with you. As a substitute, I obtained nothing at all two times. Ultimately right after sitting there 10 minutes “Nick” walked above to me and place the nozzle for air over the air hose and I told him I was about to report him.. I indicate In the end what exactly is a service Centre if it doesn’t cater to The shoppers. He threw that site the air hose up along with a pile of tires and instructed me to find the air myself. A thing really should be done about his customer service.
Thank you for remaining a faithful customer to the internet site! Soon after six a long time of serving the American public and shoppers, the Publications.United states.gov Web page has actually been discontinued.
This website employs Cookies to offer you the most effective experience. By clicking the “Take” button underneath, you happen to be consenting to receive and retail store cookies from our website. Keep in mind, you can handle cookies inside your browser’s options.